Rwanda has launched a document tracking system aimed at improving overall efficiency, accountability and transparency in government through the use of electronic documents and records lifecycle management.
The Document Tracking and Workflow Management System (DTWMS) named E-Mboni, will promote government organisational efficiency.
The Minister of Youth and ICT Jean Philbert Nsengimana said; “The system will improve inter and intra governmental efficiencies ultimately geared to serving Rwandans in an efficient and effective manner.
The system is flexible and mobile; one can work wherever he or she is in order to serve clients without delay.”
According to Patrick Nyirishema (ICT Department at RDB), “The System is a solution oriented – it is meant to drastically reduce the use of paper based processing and also automate, accelerate and simplify administrative processes.”
The project was co-funded by the Government of Rwanda and the World Bank.
It has been launched at the local government level in Kigali City council, an institution that has championed implementation of the system.
Kigali City Mayor, Fidele Ndayisaba, noted: “E-Mboni has come at a time when we actually need it. We are already using it in services like offering Construction Permits, Modern and Smart City (MIS) are now being offered more efficiently due to this system.
We are using less time and less paper which saves on cost and is environmentally friendly.
Files are more secure and are directed to the right person and in good time. There will be better service delivery with this system.”
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