The platform, called Carrot Intelligence, uses one of the largest private datasets in the field, covering information from 195 countries.
Unlike many AI systems that rely on general data, this platform is built from real clinical and financial records gathered over the past decade.
Carrot says this allows it to offer more personalized support based on each individual’s medical history, location, and personal goals.
The company has already supported millions of users and processed over $1 billion in claims, forming the backbone of the new system. According to Carrot’s founder and CEO, Tammy Sun, the goal is to ensure AI in healthcare is reliable, evidence-based, and focused on real outcomes.
Carrot Intelligence is behind several new tools, including a program aimed at reducing high-risk pregnancies and a system that detects errors and fraud in medical billing.
The platform can also step in earlier, helping people explore less invasive fertility options before turning to treatments like In Vitro Fertilization (IVF).
In a recent survey, 89 percent of women said they would prefer alternatives to IVF, highlighting the need for earlier guidance. The platform responds by offering timely advice tailored to each stage of a person’s journey.
Importantly, Carrot says human clinicians remain in control of care decisions, with AI supporting rather than replacing them.
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