King Faisal Hospital May Have Failed To Deliver

The listed best hospital in the country, King Faisal Hospital may not be delivering as expected, according to the press release from the ministry of health.

A press release that highlighted Prime Minister’s visit to the hospital yesterday, does not clearly indicate the hospital’s performance but rather reflects that the hospital may have failed to deliver as expected.

Below is a press release of which igihe.com has seen.

The Rt. Hon. Prime Minister, Pierre Damien Habumuremyi has appealed to King Faisal Hospital (KFH) to strive for excellence in service delivery as one measure of meeting its ambitious mandate of becoming a highly recognized national and regional referral hospital.

The Prime Minister alongside two Cabinet Ministers and the Mayor of Kigali City toured KFH yesterday to get a first-hand account of the operations of the hospital and collectively draw measures of ensuring that the hospital meets its mission.

“The government has set out a strong mission for this hospital, for which we must achieve,” Rt. Hon. Habumuremyi told top management of KFH. “The first mission expected of you is delivery of high quality services not only to our people but to the entire region which must be motivated by the kind of medical care you offer here.”

“However, for you to be able to achieve this, the first step is to ensure that your staff understand clearly the nature of the unique mandate expected of this hospital and collectively draw measures of fulfilling it,” the Prime Minister said.

While recognizing the significant strides already achieved by the hospital, the Rt. Hon. Prime Minister singled out four crucial areas the he said needed greater attention.

These include, excellence in service delivery, clear plan for capacity building of key staff especially specialized Doctors and Nurses, introducing IT solutions in filing patient records and proper management of hospital resources.

He tasked the Ministry of Health to provide a clear roadmap for implementation of strategies aimed at meeting the above tasks, which he said should be discussed on quarterly basis at Cabinet level.

Acknowledging the new changes being introduced in the hospital, Rt. Hon. Habumuremyi also recommended a complete re-branding of the facility aimed at providing the true picture of what is taking place to counter the negative perception in the public.

“After the tour, I fully recognize the good work that is being undertaken—we only need to improve in certain areas and this is why you should think about re-branding your image,” he said.

KFH management informed the Premier of changes being implemented including their expansion plans, acquiring new equipment and introducing more specialized areas of medical care.

The Rt. Hon. Prime Minister pledged full government support to these endeavors.

The Prime Minister was accompanied by the Minister of Cabinet Affairs, Mr. Protais Musoni, Minister of State in the Ministry of Local Government in charge of Social Affairs, Dr. Alvera Mukabaramba, the Mayor of Kigali City, Fidele Ndayisaba, Permanent Secretary in the Ministry of Health, Dr. Uzziel Ndagijimana and several officials.

Ends