One of the characteristics for every prosperous industry is clients’ fulfillment. Customers’ perception always counts when it comes to assessing the overall performance of a business.In this month’s edition, we approached UZURI K&Y clients and brought to you an insight into their outlook on the products they have been purchasing. The customers expressed unbiased thoughts about the experience they had with UZURI K&Y shoes, their service as well as advices directed towards the company.
Nibagwire Didacienne, a devoted client of UZURI K&Y says she was lured by the colors and their combination. “What made me fall for UZURI K&Y shoes in the first place is the colors and how they combine them.The attractive Kitenge patterns and how comfortable the shoes was a plus for me.” She praised as well the enthusiastic customer services at UTC shop where she bought all her pairs. Her opinion is that UZURI K&Y shoes reached the edge of perfection and can now compete on an international level. “I believe for a general and satisfying standard what they are doing is already perfect.”
With remarkable fervor, Daniella Stieghorst described UZURI K&Y shoes as the most contemporary and stylish brand in Rwanda. She mentioned she was positively surprised by the affordability of the shoes despite the fact that they are handmade. Daniella was amazed by the heartily welcoming service she received at UZURI K&Y workshop. “They are always friendly and really make you feel like a queen. I know it might sound a bit exaggerated but try it! It’s true.”
Malik Lizinde Shaffy bought UZURI K&Y shoes because of its unique brand compared to local products. “The home sandals they make are different, attractive and comfortable.” Malik pointed out the client’s consideration typical of UZURI K&Y customer service. “They have this system of taking measurements allowing you to purchase fitting shoes” Malik said he would like to see UZURI K&Y grow beyond borders and he brought up the point that the only way to achieve that was by making their products more accessible by enlarging the market and creating branches.
In an amused tone, Boris said “I was excited to buy from young entrepreneurs who ventured in something new and impressive. I like that this brand is made in Rwanda, long lasting and affordable.” He claimed that it would be awesome if UZURI K&Y kept on trying new styles and innovating to give comfort to the customer. He outlined the above reproach customer service of UZURI K&Y and their receptivity to clients’ views.
UZURI K&Y customers described the products they purchase with explicit richness and detail. They outlined the style and comfort characteristic of UZURI K&Y shoes and praised the wonderful job the young magnates are doing. These statements are the undeniable proof that clients’ satisfaction is the pay-off for a hard work. UZURI K&Y reveals a high level of creativity coupled up with the kind of professionalism and expertise that every company should aspire to. All this qualify UZURI K&Y as the ultimate business to purchase from.
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