Assistant Commissioner of Police (ACP) Emmanuel Butera, the Commissioner for Operations has urged the Traffic Police unit to uphold professionalism and improve customer care and service delivery.
This is part of his ongoing tour of specialized police units.
Addressing the Traffic Unit at the Kigali Metropolitan Police building, ACP Butera urged the unit to improve service delivery and be accountable for their actions.
He noted that they should uphold the image of the institution through professionalism. “You must bear in mind that whatever you do reflects the image of Police and therefore being professional is paramount”.
ACP Butera said that the force must avoid scandalous actions such as corruption and carelessness while on duty and encouraged them to be smart, offer best services and maintain discipline while undertaking their responsibilities.
He also acknowledged their contributions in ensuring that people living in Rwanda are safe, involved and assured. He encouraged them to always strive for what can improve their performances.
“It’s the responsibility and duty of traffic Police officers to curb traffic offences,” ACP Butera said.
He warned that nobody is above the law and that Police officers caught committing traffic offenses must be punishment.
He urged commanders to be closer to their forces and ensure that they are briefed before and after work and in return get the feedback from them.
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