Rulindo, Gakenke mituelle de santé subscribers feel cheated, frustrated

{Residents of Rulindo and Gakenke districts in Northern Province say they feel cheated and frustrated over the ailing health care in the region, saying some household members are denied access in case one has not subscribed to mituelle de santé.}

Beatrice Mukamana, a resident of Rulindo district said “when you subscribe for mituelle de santé for three individuals in the family of six they don’t accept to receive the cash. How shall we live without health care?”

Régis Mbonigaba said that they are frustrated with services delivered to mituelle de santé users since it requires paying for the whole family to access health care. He added that as a young man he cannot pay the mituelle de santé contribution for the whole family.

To handle the issue, the department of mituelle de santé in RSSB recently announced that a family which pays a half of required contribution should access health care and pay remaining fund in installments.

Alex Rulisa, head of mituelle de santé department at RSSB has requested health centers to facilitate these subscribers to access health care.

However, RSSB finds challenges with families paying for some household members, leaving out others. Talking about the need to pay for every member of the family, Alexis Rulisa said “We request every family to pay mituelle de santé. When we allow payments for willing people, the family pays only for those who get sick regularly.”

RSSB took over the management of mituelle de santé in July, 2015 as an effort tackle mismanagement of contributions previously experienced.

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