{As the Rwandan Government always encourages businessmen to work 24h per day, the Company of Telecommunication, MTN Rwanda, has launched a 24 h working daily operations to its clients}.
The first Mtn service centre on a 24 hour based operations has been established at the Union Trade Centre (UTC) mostly known as “Kwa Rujugiro”.
According to the Director General of MTN Rwanda, Mr Ebenezer Asante, the launch comes after a big number of clients had demanded for these services for a longtime.
Speaking to IGIHE, Asante confirmed this 24hr hour service has been first established at the UTC due to the big number of clients found at that location.
He also added that MTN is the second company to resume the 24/24 operations after Nakumatt.
The 24hr service program will be expanded to the whole country
“Clients have been demanding for the quick starting of these services, due their night and daytime operations in Nakumatt” said Munyampundu Norman in charge of customer services.
Some of the most services that were demanded most by the clients include sending and receiving money via mobile money.
The government calls upon and encourages all business practitioners around Kigali city to follow this move as Rwanda is ranked one of the best countries in Africa with the best customer services.
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