To access this service, customers with any bank-issued VISA or Mastercard can withdraw cash directly at Ecobank branches across Rwanda. Joselyne Mutesi, Head of Digital Payments at Ecobank, explained that the service is designed to streamline transactions for individuals who often spend time searching for forex exchange services.
“As the world advances technologically, it’s crucial for banks to offer services that allow customers quick, convenient, and secure access to their funds. This service enables foreign currency withdrawals for clients with VISA or Mastercard accounts, regardless of where the account is held,” Mutesi stated.
The new service primarily provides US dollar withdrawals, given the currency’s widespread acceptance. Mutesi added, “We offer US dollars as they are widely used internationally and accepted by most businesses. Each individual may withdraw up to $5,000 per day.”
Ecobank emphasizes that the ability to withdraw foreign currency through POS and card services will be especially valuable for tourists and international business travelers. By making foreign currency more accessible, Ecobank aims to support seamless international transactions.
As a pan-African bank, Ecobank is committed to providing innovative digital solutions to its customers. Operating in 33 African countries, Ecobank has eight branches in Rwanda, including the Main Branch, Remera, Kigali Heights, Nyabugogo, Kicukiro, Chic, Huye, and Rusizi branches and its widely spread agency network.
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