On Monday, the BPR management and its clients met to celebrate the re-opening of the branches.
The Gisozi BPR branch manager, Gatera Kayoboke Claude said that the renovated building will help to improve the banking environment which is mutually beneficial to both staff and clients.
“As we receive them in a good area, more clients will come and we are ready to provide the best services to our clients,” he promised.
The BPR Head of Retail Mugisha Shema said that Gisozi branch has been receiving many clients and that’s why they renovated the building so as to give enough space for its clients.
Gisozi branch receives 10,000 clients whereas Nyabugogo branch receives 7,000 per day.
BPR clients have been impressed by the new look of the buildings. Nshogoza Seleman a client of BPR Nyabugogo branch since 1997 says: “We are happy for these new buildings. We were receiving good service but I believe it’s going to be better with this impressive banking environment.”
BPR began operations in 1975. 80% of its customers are from personal and Small and Medium Entreprises customers with the rest (20%) being corporate. The bank’s rate of non-performing loans improved from 13% three years ago to 7.8% currently.
BPR has recently announced 2% reduction of its base lending rate from 16.5% to 14.5% to go into effect from 1st March 2019.
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