{{The Rwandan diaspora will be able to lodge their petitions online to the Office of the Ombudsman.}}
One has to log on to diaspora@ombudsman.gov.rw and send petitions.
The Ministry of Foreign affairs welcomes the new platform which it says will reduce the cost of sending mails through firms such as DHL that has been limiting the flow of ideas.
The ministry normally receives complaints from Rwandans living abroad.
The office of the Ombudsman says, “We are a smart country which endeavors to expedite service delivery in all sectors, that’s what we are doing and we want to continue doing.”
Petitions from people living in Rwanda can either be physically submitted to the Ombudsman’s office in Kigali or online by sending an e-mail to info@ombudsman.gov.rw.
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