The bank reaffirmed its commitment during the closing ceremony of Customer Week, where the management emphasized that any goal an individual sets is achievable, which was the central theme of this special week dedicated to the customers and employees of the bank.
Throughout the week, the bank highlighted various initiatives aimed at empowering customers, including the ‘Ikamba’ program, designed to help women engaged in small and medium-sized businesses access loans without requiring collateral.
The week also included a session where customers shared their feedback, expressing both their concerns and satisfaction with the bank, while exploring various technological solutions easing access to services.
During this week, BPR Bank honored some of its longstanding customers, including Louis Nsengiyumva, who was the first customer of the bank and received two cows as a token of appreciation.
BPR Bank Rwanda also acknowledged the contributions of its employees in delivering diverse services, with special recognition given to Marie Grace Nyinawabiru, who has been with the bank for over 30 years. She was awarded a two-million-franc prize for her outstanding long-term service.
Among others, the bank interacted with and expressed appreciation to potato farmers from various cooperatives in Musanze District, as well as rice farmers in the Bugarama Sector of Rusizi District. These farmers were commended for their trust and the continued collaboration they have maintained with the bank.
The bank, which began operations in 1975, currently has 73 branches across the country.
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