This service is activated in the event of the death of a client, their spouse, or child, offering immediate funeral assistance to ease the financial burden during emotionally difficult times.
The bank emphasized that the launch of Komera reflects its commitment to supporting clients not only during moments of prosperity but also in times of grief, recognizing that loss can strike anyone, anytime.
Komera is available to clients of Bank of Africa Rwanda aged between 18 and 65 years, and offers financial support ranging from Frw 500,000 to Frw 5,000,000, depending on the chosen coverage plan.
Once a claim is submitted, the support funds are disbursed within 24 hours, ensuring that families receive timely help when they need it most.
“At the Bank of Africa, we understand that life comes with both joy and sorrow. Komera is more than just a financial product — it’s a promise. A promise that we will stand with our clients, even in their most difficult moments,” said Jean Havugimana, Chief Commercial Officer at Bank of Africa Rwanda.
He added that through Komera, the bank reinforces its mission of being a reliable, compassionate financial partner — one that walks with clients through every chapter of life, offering strength and unwavering support.
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