The lender has not publicly disclosed the amount involved in the attempted fraud.
In a statement on Sunday, the lender said that when the fraud was detected, it immediately activated its security and incident response protocols, working closely with relevant authorities to contain the situation. According to the bank, the majority of the suspicious transactions were successfully reversed within 24 hours of detection.
“We acted swiftly to protect our customers and ensure the integrity of their accounts,” the bank said. “Our teams remain vigilant, and we are fully cooperating with the relevant authorities to investigate the matter.”
Investigations into the matter are ongoing in coordination with law enforcement and regulatory agencies, including the National Bank of Rwanda.
Equity Bank Rwanda has emphasised that no customer funds were lost, and all accounts remain secure.
“We wish to reassure our customers and stakeholders that customer deposits and accounts remain safe and secure, and the Bank’s operations continue as normal. No customer funds have been lost,” the bank added.
The bank reiterated its zero-tolerance approach to financial crime and said it continues to strengthen cybersecurity infrastructure, transaction monitoring systems, and internal controls to protect customer assets.
Equity Bank Rwanda also encourages responsible reporting of any suspected misconduct through its official whistleblowing platform.
“Cyber threats remain a global challenge affecting financial institutions worldwide,” the bank said. “We remain fully committed to transparency and will continue to cooperate with authorities as investigations progress.”
Leave a Reply