{Residents of Ruhango District in the Southern Province have hailed services offered by the Mobile Police Station Vehicle but requested that the mobile van increases its trips to the district. }
They made the call on April 23 during the vehicle’s journey to the district, where hundreds of residents queued up to present their complaints and grievances to Police.
The Mobile Police Station Vehicle services were launched early in January, as an innovative through which RNP reaches out its services to the deepest and remotest societies.
The service is particularly extended to citizens residing or working in places located far away from Police stations, whereby, a mobile vehicle treks through the terrain searching for those wishing to make complaints or to report injustices committed against them.
One of the Ruhango residents, Theogene Karangwa, said in an interview that the service enabled him and his counterparts to receive justice that they never thought they would get.
“We live far away from the Police station and reporting cases of injustices is usually tough; but today we are grateful that Police took the initiative to find us where we are and listen to us,” he said.
“We hope that this service will always be available because we need it and we will ensure that we work with Police by bringing forward information that is useful in maintaining law and order.”
Most of the complaints presented by residents centered on land wrangles, gender-based violence, assault, neglect and inheritance issues.
The District Police Commander of Ruhango, Chief Inspector of Police Marcel Kalisa, said that through the service, Police has endeavored to stay close to all citizens, even those who stay in far away remote areas, which is a sign of quality service delivery.
“it is clear that this serves as a necessity for residents, because wherever we have gone countrywide, hundreds have approached to get their complaints documented and investigated. We will ensure that the service is beneficial and readily available at all times,” he said.
During the operations of Police Mobile Station Vehicle, RNP partners with the ministries of Justice, and Local Government and Social Affairs so that all complaints received are given adequate attention
Police remains with complaints that are within its mandate to investigate, while the rest are channeled to relevant institutions such as the judiciary and local leaders, where residents can get further assistance.
Another notable service that these vehicles are providing is educating residents on matters pertaining their rights and freedoms and where to report particular complaints that they may have.
Police currently has four Mobile Station Vehicles that cover countrywide areas which are assessed to be in need of the services
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