{Rwanda financial institution I&M Bank Rwanda limited (former BCR) visited its clients in Huye district to discuss on their problems on customer care in order to boost their financial relationship.}
During the visit, clients expressed appreciation and thanked the administration and officials of I&M bank on the best services they have been offering them for over 50 years of its operation within the Country (Rwanda).
According to one of the clients,” he urged the bank to expand through opening new branches around the country in order to eliminate the long lines and time consumptions in the bank during withdrawals and deposition.
Speaking to Sanjeew Anand the CEO of I&M Bank, among the first plans of I&M Bank limited expansion and opening of new branches around the country (Rwanda) is the first priority in order to bring closer to them our services for their development”.
He also added that another plan is on technological improvement through Mobile Banking, ATM cards and ATM machines in order to facilitate easier deposition and withdrawal of funds.
Up to now I&M Bank Ltd has secured over 3270 clients in Huye district in 2 branches while it has 17 branches in 30 districts around the country (Rwanda) .
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