The Governor of the Southern Province, Alphonse Munyentwari, has urged local leaders to promote team spirit and improve communication skills as a way of delivering better services in the community.
The governor made the remarks during the celebration of the International Labour Day marked in Muhanga district this Tuesday.
Munyentwari said : “There is need to build a team of leaders, which has good qualities of communication, friendly and highly disciplined. A team which is able to do monitoring, evaluation and cross checks its activities, so as to deliver services and promote good governance”
The governor further asked local government leaders to consult with residents and opinion leaders during the implementation of community development activities build a strong collaborative effort with key players in development.
Guest speaker, Théoegene Karake, the secretary General of Association of Local government officials (RALGA), made a presentation on customer care and service delivery. He called upon local leaders to be examples in their community.
“Customer care is a value that should be evident in all leaders and this can be done through exhibiting a character of simplicity and courtesy to the clientele”.
“If the president of the republic can receive guests with a warm welcome, then what does it take for a local leader to stand up and receive residents who enter their offices ?” he posed.
Other speakers at the celebrations included Brig. Gen.Mubarak Muganga, who also challenged leaders on the image of a leader in public, and the manner in which they spend a lot of time on their phone calls instead of attending to clients.
Muhanga District also rewarded three best performing cooperative- and IABM cooperative which emerged top, was awarded Rwf500.000 cash prize to boost its maize growing activities.
A district local leader’s savings and loans cooperative (KOPIMU) was also officially launched and its leaders elected during the celebrations held at the Muhanga Cultural center.
The governor hailed the activities of cooperatives in Muhanga district, and encouraged cooperatives to also focus promote the growth and integration of human values with the members, so as to build a nation towards unity in development.
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