{{Tigo Rwanda marked the announcement by the Rwanda Utilities & Regulatory Authority (R.U.R.A.) that it now has two million customers by awarding a Gasabo man, customer number two million, with a cheque for Frw2,000,000.}}
Over the four years of operations in Rwanda, TIgo continually introduced the ‘Digital Lifestyle’, bringing the most innovative products and services closer to the customer. This led to the retention of over 2 million subscribers to its digital services.
Earlier this month, as part of the celebrations of this milestone, a team of almost 300 Tigo staff stormed the streets of Kigali, handing over thank you note cards and Tigo giveaway to the townspeople.
Speaking on this achievement, Diego Camberos, General Manager of TIgo Rwanda, expressed gratitude to the customers on behalf of the entire team: ‘’Tigo has grown as a company. An example of this is our innovative product portfolio designed on the foundation of ongoing dialogue with our customer”.
He added that, ‘’it reassures us to know that customers maintain their preference for Vuga Packs, Tigo internet bundles, Tira Tigo, TIgo Cash and that our Tigo-Matic plus the new postpaid plans have been well accepted; while recognizing we also have things we need to improve’’.
As part of their philosophy, Tigo is committed to innovating not only in their products but also in the efforts the company invests in bringing the best customer services making every customer smile.
Tigo made the award to Frederick Nkizamacumu, customer number 2 million, Frederick is a 58 year old resident and local leader in Mulindi Sector, Gasabo District.
‘’When a Tigo person called to inform me of the good news, I felt appreciated’’, expressed Nkizamacumu.
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