Skytrax is a United Kingdom–based aviation research and consulting firm that specializes in evaluating airlines and airports around the world.
According to the report released on March 19, the airport earned its place among the continent’s top performers due to its modern infrastructure, cleanliness, and quality services, including food and beverage offerings. It was also recognized for its calm environment and strong security standards.
Skytrax noted that while Kigali International Airport is relatively small, it continues to handle a growing number of passengers, largely driven by the expansion of RwandAir.
The ranking is based on a star rating system that assesses various services, with five stars representing the highest standard. Kigali scored particularly well in passenger convenience, including reduced walking distances and efficient communication supported by multilingual staff.
Renovation works launched in July 2022 have also boosted the airport’s capacity, enabling it to accommodate more than 50 aircraft on the ground.
Skytrax noted that Kigali is a relatively small airport, but passenger numbers continue to grow, largely driven by the expansion of RwandAir.
The rankings are based on a star rating system that evaluates different services, with five stars representing the highest standard. Kigali scored highly in areas such as passenger assistance, reduced walking distances, and efficient communication, supported by multilingual staff.
In July 2022, renovation works began to expand the airport’s capacity, enabling it to accommodate more than 50 aircraft on the ground.
Across Africa, Cape Town International Airport ranked first, praised for its modern facilities and premium services. It is the only airport on the continent to receive a four-star rating.
O. R. Tambo International Airport came second due to its high passenger traffic and global connectivity, while Marrakesh Menara Airport ranked third, recognized for its architectural design and passenger comfort.
Other airports listed among Africa’s top ten include King Shaka International Airport in South Africa, Mohammed V International Airport in Morocco, Cairo International Airport in Egypt, and Sir Seewoosagur Ramgoolam International Airport in Mauritius.
Addis Ababa Bole International Airport ranked just behind Kigali but received a lower rating due to concerns over service quality.
Meanwhile, Ivato International Airport placed tenth, with Skytrax noting challenges in accessibility despite adequate basic infrastructure and efforts to provide decent services.
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