{"id":55704,"date":"2025-09-23T11:28:05","date_gmt":"2025-09-23T11:28:05","guid":{"rendered":"https:\/\/new.igihe.com\/riba-awards-excellence-in-rwanda-s-insurance-industry\/"},"modified":"2025-09-23T10:49:10","modified_gmt":"2025-09-23T10:49:10","slug":"riba-awards-excellence-in-rwanda-s-insurance-industry","status":"publish","type":"post","link":"https:\/\/new.igihe.com\/english\/riba-awards-excellence-in-rwanda-s-insurance-industry\/","title":{"rendered":"RIBA awards excellence in Rwanda\u2019s insurance industry"},"content":{"rendered":"<p>The conference, held under the theme \u201cInnovate \u2013 Integrate \u2013 Insure,\u201d brought together industry leaders, regulators, and practitioners to reflect on the role of brokers in promoting inclusive and customer-focused insurance services in Rwanda.<\/p>\n<p>Several companies stood out for their achievements in different categories. MUA Insurance Company \u00ae Ltd was recognised as the best provider of general insurance, while SONARWA Life emerged top in the life insurance category. <\/p>\n<p>Eden Care received the award for health insurance, with Prime Insurance celebrated for its innovation in the sector. MayFair Insurance was recognised for outstanding customer service.<\/p>\n<p>RIBA President Mendies Mhiribidi highlighted the crucial role brokers play in making insurance accessible and understandable. <\/p>\n<p>\u201cInsurance can often seem like a foreign language, filled with complex terms and deep explanations. Brokers help simplify these concepts, guide clients to the right cover, and stand by them throughout the process,\u201d he said.<\/p>\n<p>{{Embracing innovation and technology<br \/>\n}}<\/p>\n<p>Mhiribidi also emphasised the evolving nature of the industry, noting that new risks linked to climate change, cyberattacks, and rapid technological shifts demand advanced solutions. He pointed to the need for insurance brokers to adopt digital tools such as data analytics and collaborate with InsurTech companies to simplify processes like purchasing and claims management.<\/p>\n<p>In a step toward strengthening industry communication, RIBA launched the RIBA Magazine, an [online publication->https:\/\/riba.rw\/riba-magazine\/] designed to provide timely information and market insights with a strong focus on customer needs.<\/p>\n<p>{{Brokers hailed as key partners<br \/>\n}}<\/p>\n<p>The National Bank of Rwanda (BNR) reinforced the importance of professional insurance brokers, describing them as vital partners who connect clients with insurers and expand access to insurance. BNR noted that engaging brokers is a key strategy to raise insurance penetration rates, in line with Rwanda\u2019s National Strategy for Transformation (NST2).<\/p>\n<p>Practitioners also shared their experiences. Jean de Dieu Katabogama of Zion Insurance Brokers Ltd, with two decades in the field, stressed that brokers ensure clients receive quality services and support during claims. <\/p>\n<p>Similarly, James Nteziryayo of Alpha Insurance Brokers Ltd called for increased awareness campaigns to attract more young people to the profession, while urging that insurance studies be made more accessible in Rwanda.<\/p>\n<p>{{Regional cooperation<br \/>\n}}<\/p>\n<p>Speakers at the conference applauded RIBA\u2019s efforts in uniting industry stakeholders to tackle challenges and enhance collaboration. They also emphasised the growing opportunities for regional integration, which will allow Rwandan clients to access quality insurance services across the East African Community.<\/p>\n<p>The 2025 RIBA Annual Conference reaffirmed the association\u2019s commitment to promoting innovation, professionalism, and customer-centred practices in Rwanda\u2019s insurance sector.<\/p>\n<figure class=\"spip-document spip-document-94957 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rftl3xsaa4dc0.jpg\" alt=\"The Rwanda Insurance Brokers Association (RIBA) honoured outstanding insurance companies for their exemplary performance and commitment to service during its 4th Annual Conference, held from September 10 to 12, 2025, at the Kivu Intare Arena in Rubavu.\" \/><\/figure>\n<figure class=\"spip-document spip-document-94961 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rfsyywyaai3da.jpg\" alt=\" MUA Insurance Company \u00ae Ltd was recognised as the best provider of general insurance.\" \/><\/figure>\n<figure class=\"spip-document spip-document-94960 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rfsyuwaaeqijp.jpg\" alt=\" SONARWA Life emerged top in the life insurance category. \" \/><\/figure>\n<figure class=\"spip-document spip-document-94956 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rftlnwuaahbuu.jpg\" alt=\"MayFair Insurance was recognised for outstanding customer service.\" \/><\/figure>\n<figure class=\"spip-document spip-document-94959 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rfsyvwyaayue2.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94958 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/g0rftlzwuaap6ea.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94955 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a8569new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94944 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0670new.jpg\" alt=\"Speakers at the conference applauded RIBA\u2019s efforts in uniting industry stakeholders to tackle challenges and enhance collaboration. \" \/><\/figure>\n<figure class=\"spip-document spip-document-94946 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0444new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94949 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0401new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94951 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0085new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94947 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0383new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94945 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a8942new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94943 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a9012new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94942 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a9042new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94940 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a9140_1_new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94941 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a3412new.jpg\" alt=\"\" \/><\/figure>\n<figure class=\"spip-document spip-document-94948 aligncenter\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/000a0118new.jpg\" alt=\"RIBA launched the RIBA Magazine, an online publication designed to provide timely information and market insights with a strong focus on customer needs.\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The Rwanda Insurance Brokers Association (RIBA) honoured outstanding insurance companies for their exemplary performance and commitment to service during its 4th Annual Conference, held from September 10 to 12, 2025, at the Kivu Intare Arena in Rubavu.<\/p>\n","protected":false},"author":131,"featured_media":2000094964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[75],"byline":[170],"hashtag":[],"class_list":["post-55704","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-homenews","byline-igihe"],"bylines":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"contributors":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"featured_image":{"id":2000094964,"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","alt":"","caption":"","mime_type":"image\/jpeg","width":0,"height":0,"sizes":{"thumbnail":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","width":1,"height":1},"medium":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","width":1,"height":1},"medium_large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","width":1,"height":1},"large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","width":1,"height":1},"full":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/g0rftl3xsaa4dc0logo.jpg","width":0,"height":0}}},"_links":{"self":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/55704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/comments?post=55704"}],"version-history":[{"count":0,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/55704\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media\/2000094964"}],"wp:attachment":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media?parent=55704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/categories?post=55704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/tags?post=55704"},{"taxonomy":"byline","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/byline?post=55704"},{"taxonomy":"hashtag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/hashtag?post=55704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}