{"id":54498,"date":"2025-06-16T14:39:45","date_gmt":"2025-06-16T14:39:45","guid":{"rendered":"https:\/\/new.igihe.com\/copedu-plc-engages-clients-to-strengthen-long-term-relationships\/"},"modified":"2025-06-16T14:16:35","modified_gmt":"2025-06-16T14:16:35","slug":"copedu-plc-engages-clients-to-strengthen-long-term-relationships","status":"publish","type":"post","link":"https:\/\/new.igihe.com\/english\/copedu-plc-engages-clients-to-strengthen-long-term-relationships\/","title":{"rendered":"COPEDU Plc engages clients to strengthen long-term relationships"},"content":{"rendered":"<p>Kayisinga Francine, a loyal client of COPEDU Plc since 2001, expressed her gratitude for the company\u2019s consistent support, especially in helping her provide education for her children and build a home.<\/p>\n<p>\u201cWhen my husband passed away in 2001, I turned to COPEDU Plc for a loan to build a house. Over the years, they have provided me with multiple loans, all of which I have successfully repaid. Today, I have two children studying abroad, and I\u2019ve been able to support their education . I am truly grateful.\u201d<\/p>\n<p>Investor Byukusenge Elie, who has been a client for nine years, noted that he started with a loan of just Frw 5 million and has since expanded his business significantly.<\/p>\n<p>\u201cNow, my loans exceed Frw 100 million, and the service is incredibly fast,\u201d he said. \u201cWhen you request a loan, it\u2019s approved within a month, and they keep you informed about the status. Meeting as clients allows us to gain a better understanding of the services offered, including new products we weren\u2019t aware of. They actively listen to our feedback, and we\u2019ve seen real improvements,\u201d she shared. <\/p>\n<p>COPEDU Plc\u2019s Managing Director, Raissa Muyango, highlighted that the primary objective of the event was to facilitate dialogue, build stronger relationships, and hear client feedback in order to refine the services provided.<\/p>\n<p>\u201cCOPEDU plays a key role in Rwanda\u2019s financial development. We hold a significant market share, and last year, we posted a profit of Frw 3 billion, all thanks to you, our clients. We are deeply appreciative of your continued support.<\/p>\n<p>\u201cOur services today extend beyond loans, and we\u2019ve embraced technological advancements. Clients can now access our services remotely, without needing to be physically present,\u201d she noted. <\/p>\n<p>Muyango also mentioned that COPEDU is focusing on expanding its money transfer services. While there are still some challenges to address, the institution is committed to making these services more accessible for clients and encourages their active participation.<\/p>\n<p>COPEDU Plc has been providing financial services for nearly 28 years. The institution currently operates 11 branches across Rwanda, including locations in Remera, Batsinda, the headquarters in Kicukiro, Nyabugogo, Nyarugenge Market, Gisozi, Kimironko, CHIC, Kabuga, and Rwamagana.<\/p>\n<figure class=\"spip-document spip-document-89214\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/umushoramari_witwa_byukusenge_elie_umaze_imyaka_icyenda_akorana_na_copedu_yari_yitabiriye_iki_gikorwa-c2503_-_copy.jpg\" alt=\"Investor Byukusenge Elie, who has been a client for nine years, noted that he started with a loan of just Frw 5 million and has since expanded his business significantly.\" \/><\/figure>\n<figure class=\"spip-document spip-document-89215\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/abakiliya_ba_copedu_baturutse_ku_mashami_yayo_atandukanye_bitabiriye_ubusabane-a89ef_-_copy.jpg\" alt=\"The event took place on the evening of June 13, 2025, where both COPEDU Plc clients and management discussed strategies for enhancing their long-term relationship.\" \/><\/figure>\n<figure class=\"spip-document spip-document-89216\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/umuyobozi_mukuru_wa_copedu_plc_muyango_raissa_yavuze_ko_bashyiriyeho_abakiliya_uburyo_bw_ikoranabuhanga_aho_bazajya_bakoresha_serivisi_z_imari_batavuye_aho_bari-41572_-_copy.jpg\" alt=\"COPEDU Plc\u2019s Managing Director, Raissa Muyango, highlighted that the primary objective of the event was to facilitate dialogue, build stronger relationships, and hear client feedback in order to refine the services provided.\" \/><\/figure>\n<figure class=\"spip-document spip-document-89217\"><img decoding=\"async\" src=\"https:\/\/en-images.igihe.com\/jpg\/umuyobozi_ushinzwe_ubucuruzi_muri_copedu_plc_yibukije_abakiliya_serivisi_itanga_zirimo_no_gutanga_inguzanyo_irenga_miliyoni_500-6f28b_-_copy.jpg\" alt=\"The Business Manager at COPEDU Plc reminded clients of the services offered, including loans exceeding 500 million Rwandan Francs.\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>COPEDU Plc, a leading financial institution, recently held an engaging meeting with its clients to exchange ideas, address concerns, and gather feedback aimed at improving service delivery and collaboration. The event took place on the evening of June 13, 2025, where both COPEDU Plc clients and management discussed strategies for enhancing their long-term relationship.<\/p>\n","protected":false},"author":62,"featured_media":2000089213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[75],"byline":[170],"hashtag":[],"class_list":["post-54498","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-homenews","byline-igihe"],"bylines":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"contributors":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"featured_image":{"id":2000089213,"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","alt":"","caption":"","mime_type":"image\/jpeg","width":0,"height":0,"sizes":{"thumbnail":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","width":1,"height":1},"medium":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","width":1,"height":1},"medium_large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","width":1,"height":1},"large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","width":1,"height":1},"full":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/copedu_plc_yasabanye_n_abakiliya_bayo_mu_rwego_rwo_kungurana_ibitekerezo_bigamije_kurushaho_kunoza_serivisi-eb55d.jpg","width":0,"height":0}}},"_links":{"self":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/54498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/comments?post=54498"}],"version-history":[{"count":0,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/54498\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media\/2000089213"}],"wp:attachment":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media?parent=54498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/categories?post=54498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/tags?post=54498"},{"taxonomy":"byline","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/byline?post=54498"},{"taxonomy":"hashtag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/hashtag?post=54498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}