{{The \u201cNa Yombi\u201d communication campaign team from Rwanda Development Board joined Muhanga business community to sensitize them about customer services and service delivery.}}<\/p>\n
RDB is targeting the improvement of quality of services provided in the country.<\/p>\n
{‘Na Yombi’} campaign motto means to receive well and serve customers with warmth, courtesy, respect and total attention.<\/p>\n
Alphonsine Iradukunda, one of the Interns in RDB especially within the department of customer care said Rwandans should have the culture of delivering good services.<\/p>\n
\u201cMwaramutse\u201d, \u201cMurakoze\u201d, \u201cMurakaza neza\u201d all of those are not difficult words to tell a customer, why we don\u2019t use them to show that we care more for clients.\u201d <\/p>\n
Iradukunda believed that if Rwandans change their mindset towards good customer relations, it will lead to sustainable development of the whole country.<\/p>\n
However, on the side of citizens, some institutions prefer to give good services to foreigners than they care for Rwandans.<\/p>\n
\u201cAn example here is when we are lining to Banks, some time you find when a foreigner comes, immediately an agent of the bank comes and takes him to another side to solve his problem quickly. But for Rwandans you have to wait\u201d a resident of Nyamabuye sector said.<\/p>\n
Leonard Mugisha is a Ugandan National. He says that Rwandans are good because they are not corrupted.<\/p>\n
\u201cWhen you visit their offices they work up on your problems very fast and help you. Any way what I am observing with my eyes it\u2019s okay\u201d said Mugisha.<\/p>\n","protected":false},"excerpt":{"rendered":"
{{The \u201cNa Yombi\u201d communication campaign team from Rwanda Development Board joined Muhanga business community to sensitize them about customer services and service delivery.}} RDB is targeting the improvement of quality of services provided in the country. {‘Na Yombi’} campaign motto means to receive well and serve customers with warmth, courtesy, respect and total attention. Alphonsine […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[75],"byline":[474],"hashtag":[],"class_list":["post-5229","post","type-post","status-publish","format-standard","hentry","category-news","tag-homenews","byline-dusabemungu-ange-de-la-victoire"],"bylines":[{"id":474,"name":"Dusabemungu Ange de la Victoire","slug":"dusabemungu-ange-de-la-victoire","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":null}],"contributors":[{"id":474,"name":"Dusabemungu Ange de la Victoire","slug":"dusabemungu-ange-de-la-victoire","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":null}],"featured_image":null,"_links":{"self":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/5229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/comments?post=5229"}],"version-history":[{"count":0,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/5229\/revisions"}],"wp:attachment":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media?parent=5229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/categories?post=5229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/tags?post=5229"},{"taxonomy":"byline","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/byline?post=5229"},{"taxonomy":"hashtag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/hashtag?post=5229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}