{{The brochure for Boeing Co’s aircraft repair service makes a simple assertion: “No one knows Boeing airplanes better than Boeing.”}}<\/p>\n
Now that claim is being put to a visible test as budget airline Norwegian Air Shuttle ASA grounded a brand new, $212 million 787 Dreamliner over the weekend. The airline demanded Boeing fix the state-of-the-art jet, saying it needs repairs after less than 30 days in service.<\/p>\n
Investment analysts say the glitch involving a hydraulic pump is minor and isolated, and it is unlikely to affect Boeing’s stock price, which is towering at record levels.<\/p>\n
But Norwegian Air’s vocal airing of its complaints is another black eye for the troubled Dreamliner. It follows a string of electrical and other safety problems that included battery meltdowns so severe they prompted regulators to ban the long-haul jetliner from flight for more than three months this year.<\/p>\n
On Sunday, Polish airline LOT 787 flying from Toronto to Warsaw was forced to land at Iceland’s Keflavik airport after problems with its air system.<\/p>\n
Norwegian Air’s formal request on Saturday for Boeing to take charge of fixing the plane throws a spotlight on an often overlooked facet of the 787’s performance: reliability. And it shows how quickly a plane that cannot fly can hit a carrier’s bottom line.<\/p>\n
Like other airlines with small long-haul fleets, Norwegian Air does not have a spare plane it can use if a jet breaks down. The carrier said it had to rent planes and cancel tickets when it could not use its 787s, and the company’s stock has fallen 6 percent since a peak earlier this month, hit by a string of 787 problems and concerns about its broader business.<\/p>\n
“Reliability is a big deal, especially for low-cost carriers such as Norwegian,” said Russell Solomon, an analyst at Moody’s Investors Service in New York.<\/p>\n
But since the problem appeared to be a “one-off” and part of the normal growing pains for a new plane, he added, it probably would not unsettle Boeing investors.<\/p>\n","protected":false},"excerpt":{"rendered":"
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