{"id":10515,"date":"2013-09-20T12:37:36","date_gmt":"2013-09-20T12:37:36","guid":{"rendered":"https:\/\/new.igihe.com\/the-servicemag-hosts-business-networking-event\/"},"modified":"2013-09-25T00:08:46","modified_gmt":"2013-09-25T00:08:46","slug":"the-servicemag-hosts-business-networking-event","status":"publish","type":"post","link":"https:\/\/new.igihe.com\/english\/the-servicemag-hosts-business-networking-event\/","title":{"rendered":"The ServiceMag Hosts Business Networking Event"},"content":{"rendered":"

{{Last night TSM hosted a business networking event at Serena Hotel, Kigali, focused on the theme of excellent customer service enhanced by social media. }}<\/p>\n

Guests were treated to an exciting and engaging mix of storytelling from Patrick Mazimhaka about \u201cUnderstanding Service in the Rwandan culture and traditions\u201d; advice and tips from marketing and social media expert Leon Orsmond on using Social Media to improve service delivery and hilarious comedy from the \u2018Customer Ambassador\u2019.<\/p>\n

The event was sponsored by Na Yombi under RDB, Serena Hotels, Skol Brewery and The Point Business Centre.<\/p>\n

The Serena Ballroom was packed with over 300 guests who had the chance to test their speedy twitter skills by entering a live competition to win fabulous prizes from TSM partners. <\/p>\n

Using the hashtag #tsmcocktail2013 @theservicemag, the first quick-thumbed tweeps instantly won amazing gifts including return flights anywhere in Europe courtesy of KLM, a helicopter flight from Akagera Aviation and a Blackberry Bold offered by Tigo.<\/p>\n

Guests heralded the event in true social media style via twitter:<\/p>\n

\u201cGetting cultural insight into #Rwandan and the concept of #customercare by Mr Mazimpaka @TheServiceMag ‘s #tsmcocktail2013 was PRICELESS!\u201d from @rk_ange<\/p>\n

\u201c@TheServiceMag Thank you for organising the #tsmcocktail2013 it was a great evening of fun, learning, networking and so much more.\u201d from @ssojo81<\/p>\n

\u201cMerci pour ce bon moment hier soir #tsmcocktail2013 un juste m\u00e9lange d’humour et d’information @TheServiceMag\u201d from @mazasaloon<\/p>\n

After the event TSM Publisher, Sandra Idossou said, \u201cWe were totally overwhelmed and so pleased by the number of people who came, and from all sectors of the service industry too. It\u2019s great to see so many business leaders so engaged with improving customer service in Rwanda. <\/p>\n

The TSM team is so energised by the all the feedback, we have already started to plan the next event, hopefully in December.\u201d<\/p>\n

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{{Last night TSM hosted a business networking event at Serena Hotel, Kigali, focused on the theme of excellent customer service enhanced by social media. }} Guests were treated to an exciting and engaging mix of storytelling from Patrick Mazimhaka about \u201cUnderstanding Service in the Rwandan culture and traditions\u201d; advice and tips from marketing and social […]<\/p>\n","protected":false},"author":1,"featured_media":2000048378,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[75],"byline":[170],"hashtag":[],"class_list":["post-10515","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-homenews","byline-igihe"],"bylines":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"contributors":[{"id":170,"name":"IGIHE","slug":"igihe","description":"","image":{"id":0,"url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&f=y&r=g","alt":"Default avatar","title":"Default avatar","caption":"","mime_type":"image\/jpeg","sizes":[]},"user_id":8}],"featured_image":{"id":2000048378,"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","alt":"","caption":"","mime_type":"image\/jpeg","width":0,"height":0,"sizes":{"thumbnail":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","width":1,"height":1},"medium":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","width":1,"height":1},"medium_large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","width":1,"height":1},"large":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","width":1,"height":1},"full":{"url":"https:\/\/en-images.igihe.com\/IMG\/logo\/arton10515.jpg","width":0,"height":0}}},"_links":{"self":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/10515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/comments?post=10515"}],"version-history":[{"count":0,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/posts\/10515\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media\/2000048378"}],"wp:attachment":[{"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/media?parent=10515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/categories?post=10515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/tags?post=10515"},{"taxonomy":"byline","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/byline?post=10515"},{"taxonomy":"hashtag","embeddable":true,"href":"https:\/\/new.igihe.com\/english\/wp-json\/wp\/v2\/hashtag?post=10515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}