The company hosted a business solutions event at the Kigali Marriott Hotel, bringing together representatives from government institutions, banks, insurance firms, and private companies to explore technologies designed to improve document management and workplace efficiency.
Speaking at the event, RD Tech CEO Jules Munyempeta said the gathering aimed to demonstrate how organisations can adopt practical solutions to support their digital transformation journey.
“We organised this event to showcase the kind of solutions we provide,” he said. “There is a clear trend toward digital transformation, but people also need to understand what it really means and what solutions address it.”
The event also marked a milestone for RD Tech, which is celebrating two decades of delivering technology solutions to organisations across Rwanda.
“For us, it is a very important milestone that we do not take for granted,” Munyempeta said. “We would not have reached 20 years without the support and trust of our customers.”
Partnership driving digital solutions
RD Tech has been working with Ricoh for the past three years, a partnership the company says has expanded its ability to offer advanced digital workplace technologies.
Munyempeta noted that Ricoh, historically known for photocopiers and printers, has evolved into a provider of broader digital solutions as organisations increasingly move toward paperless operations.
“They have expanded their business into solutions,” he said. “Ricoh also acquired one of the world’s most experienced document management companies, DocuWare, which allows us to provide a wide range of technologies that support our customers’ digital transformation.”
During the event, RD Tech demonstrated several technologies aimed at helping organisations digitise workflows, manage information more efficiently, and improve data security.
From printing to intelligent workplaces
Participants were introduced to Ricoh’s intelligent multifunction printers, which function not only as printing devices but also as digital hubs capable of scanning, cloud integration, and connectivity with enterprise systems.
Among the technologies showcased was the Ricoh IM C3010SD multifunction printer, which integrates document automation, high-speed duplex scanning, and cloud-based workflow integration.
Other devices on display included the Ricoh IMC320, Ricoh IM 370, and Ricoh M 2310N printers, designed to support office productivity while reducing energy consumption and operational costs.
The company also demonstrated Ricoh’s managed print services (MPS), a model that allows organisations to lease and centrally manage their printing infrastructure.
Through this system, companies can track printing usage, optimise device deployment, and reduce overall printing costs while maintaining secure document workflows.
Digitising document management
Another major focus of the event was document digitisation through the DocuWare platform, which allows organisations to securely archive files, automate document workflows, and retrieve information quickly through digital repositories.
The platform helps companies reduce paper dependency while improving compliance and operational efficiency.
According to RD Tech, these solutions enable businesses to automate approvals, centralise document storage, and access files remotely through secure online systems.
The event was designed to be interactive, with demonstration stands allowing attendees to experience the solutions firsthand.
“We designed today’s event to be interactive and hands-on, so attendees could experience firsthand how RD tech and Ricoh solutions can transform their workplaces,” said Benjamin Cyusa, RD Tech Event Organiser.
Businesses see practical benefits
Participants who spoke to IGIHE said the technologies could significantly improve internal processes and reduce operational inefficiencies.
Rene Sebera, Managing Director of Sky Global Events Management, said the document management systems demonstrated during the event could help organisations avoid duplication of work and improve record management.
“This system helps you save files in a way that makes them easy to retrieve even years later,” he said. “It can also prevent issues like paying the same invoice twice because the system can track previously processed documents.”
Similarly, Serge Kajabo, HR and Procurement Manager at Ngali Holdings, said digital document systems could solve several challenges related to printing and file management.
“If we can index documents and manage them digitally instead of printing everything, it will make things much easier,” he said. “AI can help retrieve documents instantly, which saves time and reduces costs.”
Looking ahead, CEO Munyempeta said businesses must embrace emerging technologies such as automation and artificial intelligence to remain competitive.
“Everyone is moving toward digital transformation,” he said. “The faster organisations adapt, the better they will be able to serve their customers.”
He added that companies should adopt solutions that can evolve alongside their digital transformation journey.
As RD Tech marks 20 years in the technology sector, the company says it will continue investing in innovation, skills development, and partnerships that help organisations build smarter and more secure digital workplaces.
Leave a Reply